Policies

Please Review Our Policies Before Booking

We encourage every guest to take a moment to review our policies before booking a stay with us. Doing so helps set clear expectations from the start and allows us to focus on providing the kind of hands-on, personal hospitality that has always defined 303 BnB Flagstaff.

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies. If you will arrive after 6:00pm a door code and room key will be provided in your confirmation letter. Late arrivals are perfectly fine.


Check-In: 4:00 PM


Check-Out: 10:30 AM


Property and Cancellation Policies :


We must receive notice of cancellation at least 7 days prior to scheduled reservation date (30 days in advance if your reservation is Memorial Day, Labor Day, 4th of July, or any other holiday period. If we do not receive notice in that time frame, you will be charged the total cost of your scheduled reservation. You must send cancellation via email to info@303bnbflagstaff.com. Voicemail messages do not guarantee cancellations. If you booked through a third party website (such as Booking.com), you must also cancel through that service provider to avoid cancellation fees. We highly recommend trip insurance.


Pre-authorization payment for the full stay will be 7 days prior to arrival.


No refund on early departure or cancellation not in compliance with aforementioned policy.


Terms and Conditions


No persons under age 15. Young adults must be accompanied and supervised by adult they are traveling with when on the property.


No personal checks. 


Our property is smoke-free. Smoking in outside designated areas only. No smoking on deck or outside patio areas. $250.00 charge for violation of smoking or any excessive damage to the room. Rooms are upstairs with the exception of the Teal room it is located in the back of the property on the main level. The Teal room has its own private parking space and private patio.

 

No ANIMALS allowed. 

Service Animal: Prior to check-in, please let the BnB/Inn know is the animal required because of a disability and what work or task has the dog been trained for. The service animal may not be left in the room alone as the animal should be working. Service animal may not get on any furniture though out the property. Damage rules apply if excessive hair or room damage occurs. This applies to any part of the property. If the service animal is out of control and the handler does not or cannot take effective actions to control it or if the animal is not housebroken the BnB/Inn may ask the animal to be removed.


Security cameras are in place outside entries and common areas.


Gym and entertainment equipment will be used at your own risk. By signing this policy, you agree we are not responsible for gym use injuries and that you will be responsible for any damages to facilities you use. You can call us for instruction prior to use. If you have questions, please call 928.727.2024


Game room use starts at 10am and stops at 9:30pm for shuffleboard, pac-man, darts and pool table (downstairs). 


No kitchenette uses between 10:00pm to 8:00am.  Please shut door if using from 8am to 10am


Guest Laundry is complimentary and located upstairs. Hours 8am to 8pm. Supplies located in brown cabinet next to machines. We are not responsible for any damages to clothing.


We are not responsible for loss of valuables of any kind left in rooms or anywhere else on the property.


Lost Key charge: $25.00 per key


Room rates subject to change.


Room color selections are not guaranteed but we will do our best to accommodate your selection.


Mailing forgotten items $25.00 handling charge plus Shipping Cost. 


Rates are subject to change.


Rules and Regulations


Late Arrival after 6pm: Please notify us of late arrival to arrange for your check-In by texting or calling 928.727.2024. If you have not contacted us on the day of arrival that you will be arriving after 10pm we have the right to resell your room.


Rental occupancy is not to exceed the accommodation limit for that room. Exceeding the accommodation limit will result in additional charges or non-refundable reservation cancellation at management discretion. Guest are responsible for the cost of damages or missing items.


We cannot guarantee appliances, heating and air conditioning, weather, etc., and no refund or rate adjustment will be made for mechanical failure or acts of nature. We make every effort to keep appliances, etc., in good working order and in case of breakdown, we will repair the breakdown as soon as possible. Please report all repair issues. We will do our best arrange for repairs and reserve the right to enter the premises for any repairs and maintenance at reasonable times.


Your account will be adjusted for damages and extra cleaning that might be necessary due to your stay.


We have provided ample color-coded space for food storage in the common area. It will be grounds for immediate removal from the property, with no refunds, if you take items stored in common refrigerator that are stored by others. 


Any excessive cleaning charges, room or property damages, smoking in the rooms, or missing items will be charged to your credit card. Held in reserve as deposit for such occurrences. Charges will be billed according to damage.


We reserve the right to refuse service or provide facilities to anyone at owner's discretion.